FAQ

1.Is an account necessary for placing an order?
No, you can checkout as a guest. However, creating a Mannzu account will enhance your shopping experience.

• You can save your shipping and billing information to ensure a faster checkout process
• You will be kept up to date with exclusive offers, sales and updates
• You can track your orders and review your order history

2. How do I make an account?
To create your Mannzu Online Account, follow these simple instructions:

• For desktop users: Click on the Account icon on the top right. Next, click on “Create Your Account”. Enter your details and register
•  For mobile users: Go to the menu and click on the Account icon. Enter your details and register

3. What if I forget my password?
You can reset your password by clicking on “Forgot your password?” on the Account section. Enter your email address to receive a password reset link. Sign in using your new password.

4. How can I update/edit my shipping or billing address details?
Sign in to your account and open the “Addresses” section . To edit your existing address, click on “Edit”. To delete an existing address, click on “delete”. To update a new address, click on “Add a New Address”.

5. Where can I view my order history?
Sign in to your account and open the “Dashboard” on your account page to view your order history.